Direct Health for Patients

3.3
446 reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Direct Health is the fastest way to see your doctors virtually.

TEXT CHAT AND VIDEO CALLS FOR ALL YOUR HEALTHCARE NEEDS.
Direct Health allows you to text, call or video chat with your doctor, specialist, therapist, and veterinarian no matter where you are. No appointment is necessary.

DON’T HAVE A DOCTOR YET?
If your doctor hasn’t joined the telemedicine movement yet, do not worry, Direct Health can connect you with board-certified providers all over the United States who stand ready to listen, understand, diagnose, and resolve your issue. If needed, providers can use Direct Health to send prescriptions to a pharmacy near you.

HOW DOES IT WORK?
Direct Health looks and feels like modern communication tools we’re all used to. Often called the WhatsApp or Messenger for healthcare, Direct Health makes communicating with your providers as easy as texting or video chatting with friends & family.
- Search for your provider or connect with those already on Direct Health
- Introduce yourself and explain your issue
- Enjoy the most convenient medical consultation you’ve ever had
- Once complete, your provider will collect payment when necessary

IS IT RIGHT FOR YOU?
Many medical issues can be taken care of by simply having a conversation with a healthcare provider. It’s not always necessary to go through the process of scheduling an appointment, taking time off work, driving to the doctor’s office, and sitting in a waiting room. If it’s not an emergency, try texting a doctor first and save yourself time and money. Here are a few examples that are great fits for Direct Health:
- Allergies
- Sore throat and stuffy nose
- Cold & Flu
- Skin issues
- Depression & Anxiety
- Pink Eye
- Sinus Problems
- Respiratory Issues
- Ear Aches
- UTI
...and more

HOW MUCH DOES IT COST?
When using Direct Health to consult with providers, pricing is always very clear and easy to understand. Rates are set by the provider and there are no hidden fees or charges. Once you find the right provider for you, you’ll see their rates right next to their names and payment with a credit card is simple, easy, and secure.

WHAT ABOUT INSURANCE?
Direct Health doesn’t accept insurance but you will be provided with a detailed summary of the consultation that you can submit to your insurance for reimbursement.

ARE YOU A DOCTOR?
Download Direct Health for Doctors from the Google Play Store to start offering virtual visits to your patients.

Learn more about Direct Health at https://www.directhealth.us/patients/
Updated on
Mar 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and Device or other IDs
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
437 reviews
A Google user
April 20, 2020
Could not get past the password creation screen before the appointment started because of some bug with the continue button. Had to use Google Duo as a back up to talk to the doctor. Eventually I borrowed a phone to create a log in and used it on my phone to get an account, because they just couldn't have a web page to create the account outside of the application.
49 people found this review helpful
Did you find this helpful?
DirectHealth
April 22, 2020
We are sorry you had difficulties, Ima. At this stage our Medici Patient app is available in the app stores only. As you were able to ultimately authenticate, we would love for you to consider rating your experience with Medici having a virtual doctor visit. And if your experience was successful, consider adjusting your star rating. Thank you, Ima.
Jack Griffin
May 31, 2021
App says "search for a doctor," but asks for a name first!! There appears to be no regional list or (gosh!) map of doctors who might even use this app...so I guess I have to keep plugging in my OWN doctors' names to see if they would even subscribe to this app. Tiresome searching. Nothing is explained. Ultimate fail.
11 people found this review helpful
Did you find this helpful?
Renisha Glinton
July 30, 2021
I keep getting a connection error. I have used this app for the last 2 months with no problems until now. My chats are not going through. I was using myfreedoctor service which is great. This app is preventing me from reaching them.
35 people found this review helpful
Did you find this helpful?

What's new

Incremental bug fixes.